Terms
Last updated July 2026
Welcome to the website of Refinery Group Pty Ltd (Refinery Group). References to Refinery Group include its related bodies corporate (as defined in the Corporations Act 2001 (Cth)).
By accessing or using this website, you agree to these Terms and Conditions. If you do not agree, you must not use this website.
General Information & Disclaimer
All information on this website, including menus, pricing, images, descriptions of venues, events, promotions and gaming facilities, is provided as a guide only. While reasonable care has been taken, Refinery Group makes no representation or warranty as to the accuracy, completeness, currency or suitability of the information for any purpose.
Information may be changed, updated or withdrawn at any time without notice. Images, menus and descriptions are indicative only and may not reflect current offerings at all venues.
Food, Alcohol & Allergy Disclaimer
Menus, ingredients and preparation processes may vary and are subject to change. While reasonable steps are taken to accommodate dietary requirements and allergies, Refinery Group does not warrant that food or beverages will be free from allergens. Patrons are responsible for advising staff of dietary requirements prior to ordering.
Alcohol is served in accordance with applicable liquor licensing laws. Refinery Group reserves the right to refuse service, restrict entry or remove patrons where required by law or for safety, compliance or behavioural reasons.
Reservations, Bookings & Events
Where this website facilitates reservations, bookings or event enquiries:
- bookings are subject to availability and venue confirmation;
- deposits, minimum spends, cancellation fees or no-show charges may apply;
- booking terms may vary by venue and event and will be communicated at the time of booking;
- Refinery Group reserves the right to cancel or amend bookings due to unforeseen circumstances; and
- events, entertainment, promotions and special offers may be changed or cancelled without notice.
Bookings made through third-party reservation or booking platforms may also be subject to the terms and conditions and privacy policies of those providers.
Gaming Specific Terms (where applicable)
Access to gaming facilities is strictly limited to persons who meet all applicable legal eligibility requirements, including age restrictions and any exclusion or self-exclusion obligations.
Participation in gaming activities is subject to:
- applicable gaming legislation and regulatory requirements;
- venue rules, policies and conditions of entry;
- responsible gambling requirements; and
- conditions or directions imposed by relevant regulators or monitoring entities.
Refinery Group makes no representation as to gaming outcomes or likelihood of success. Gaming is a form of entertainment and not a guaranteed means of winning. Persons who are self-excluded or otherwise excluded are not permitted to participate in gaming activities.
Responsible Gambling
Refinery Group supports responsible gambling practices. Information about responsible gambling initiatives and support services is available at our venues and on this website.
Venue Conduct & Entry
Refinery Group reserves the right to refuse entry or service, impose conditions of entry, enforce dress standards or exclude or remove patrons where reasonably necessary for safety, compliance, venue operations or patron behaviour. Entry to the venue may also be subject to any conditions of entry displayed at the venue.
Intellectual Property
All content on this website, including text, images, branding, menus, designs and graphics, is owned by or licensed to Refinery Group. You must not copy, reproduce, modify or distribute any content without Refinery Group’s prior written consent.
Third Party Websites
This website may contain links to third party websites or platforms. Refinery Group does not control and is not responsible for the content or accuracy of those websites. Links are provided for convenience only and do not constitute endorsement.
Website Availability & Changes
Refinery Group does not warrant that the website will be continuously available or free from errors, viruses or other harmful components. Access may be suspended or terminated at any time without notice.
Refinery Group may amend these Terms and Conditions at any time. Continued use of the website constitutes acceptance of the updated terms.
Forward-looking Information
This website may contain forward-looking or indicative information regarding future events, promotions, venue offerings or services. Such information is subject to change due to operational, regulatory and other factors beyond Refinery Group’s control. No representation is made that any future matter will be achieved.
No Advice Provided
The content on this website is provided for general information purposes only and does not constitute legal, financial or other professional advice. You should make your own enquiries before relying on any information on this website.
Limitation of Liability
To the maximum extent permitted by law, Refinery Group excludes all liability (including for negligence) for any loss or damage arising from your use of, or reliance on, this website or its content, including in connection with bookings, hospitality or gaming activities. Where liability cannot be excluded, it is limited to the minimum extent permitted by law.
Australian Consumer Law
Nothing in these Terms and Conditions excludes, restricts or modifies any rights you may have under the Australian Consumer Law or other applicable legislation which cannot be lawfully excluded.
Severability
If any provision of these Terms and Conditions is determined to be invalid or unenforceable under the laws of Victoria or Australia, that provision will be severed and the remaining provisions will remain in full force and effect.
Governing Law
These Terms and Conditions are governed by the laws of Victoria and Australia. You submit to the non-exclusive jurisdiction of the courts of Victoria and Australia.